Privacy Policy

Your privacy is important to us. It is Vectramind Internet Applications Company's policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don't share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 10 May 2024.

Last update March 2024

MOBILE APP Privacy Policy: fpEngage Healthcare Live Agent

Vectramind Health ("we", "us", or "our") operates the [fpEngage] mobile application (the "App").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fpEngage App. Please read it carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

If you do not agree, please do not use the fpEngage App.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

B. Information Collected Automatically

C. Information from Third Parties

We do not collect sensitive personal data (health, biometric, racial/ethnic origin) unless explicitly stated and consented to, for a specific feature.

2. How We Use Your Information

We use collected information to:

3. Legal Basis for Processing (GDPR-relevant regions)
4. Sharing Your Information

We share information only in these cases:

We do not sell your personal information.

5. Data Storage & Security

Retention — We keep data only as long as needed for the purposes above or legal requirements (typically [X months/years] after last use, unless longer retention is required).

6. International Data Transfers

If you are outside [primary storage region], your data may transfer to and be processed in other countries with different privacy rules. We use appropriate safeguards (e.g., Standard Contractual Clauses for EEA/UK users).

7. Your Rights & Choices

Depending on your location, you may have rights to:

To exercise rights: Contact us at [your-email@domain.com]. We respond within legally required timeframes (e.g., 30–45 days).

Opt-out options

Account deletion — Request via in-app settings or by emailing us; we delete or anonymize data except legally required retention.

8. Children's Privacy

The fpEngage is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children under age limits without verifiable parental consent per COPPA and similar laws.

If we learn we have collected such data, we delete it promptly.

9. Third-Party Links & Services

The fpEngage App may link to or integrate third-party services (e.g., social media, payment gateways). Their privacy practices govern once you leave our App. We are not responsible for their policies.

10. Changes to this Privacy Policy

We may update this policy. Changes will be posted here with an updated "Last updated" date. Material changes may include in-app notice or email (if we have your contact). Continued use after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or your data:
Vectramind Corporation FZCO
Email Address click here
LIU Phase 1, Unit No. 8, Dubai Silicon Oasis, P.O. Box 341004, Dubai, U.A.E

MOBILE APP Privacy Policy: SynPall CpaaS Live Agent

Vectramind Corporation ("we", "us", or "our") operates the [SynPall] mobile application (the "App").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SynPall App. Please read it carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

If you do not agree, please do not use the SynPall App.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

B. Information Collected Automatically

C. Information from Third Parties

We do not collect sensitive personal data (health, biometric, racial/ethnic origin) unless explicitly stated and consented to for a specific feature.

2. How We Use Your Information

We use collected information to:

3. Legal Basis for Processing (GDPR-relevant regions)
4. Sharing Your Information

We share information only in these cases:

We do not sell your personal information.

5. Data Storage & Security

Retention : We keep data only as long as needed for the purposes above or legal requirements (typically [X months/years] after last use, unless longer retention is required).

6. International Data Transfers

If you are outside [primary storage region], your data may transfer to and be processed in other countries with different privacy rules. We use appropriate safeguards (e.g., Standard Contractual Clauses for EEA/UK users).

7. Your Rights & Choices

Depending on your location, you may have rights to:

To exercise rights: Contact us at [your-email@domain.com]. We respond within legally required timeframes (e.g., 30–45 days).

Opt-out options

Account deletion — Request via in-app settings or by emailing us; we delete or anonymize data except legally required retention.

8. Children's Privacy

The SynPall App is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children under age limits without verifiable parental consent per COPPA and similar laws.

If we learn we have collected such data, we delete it promptly.

9. Third-Party Links & Services

The App may link to or integrate third-party services (e.g., social media, payment gateways). Their privacy practices govern once you leave our App. We are not responsible for their policies.

10. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with an updated "Last updated" date. Material changes may include in-app notice or email (if we have your contact). Continued use after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or your data:
Vectramind Corporation FZCO
Email Address click here
LIU Phase 1, Unit No. 8, Dubai Silicon Oasis, P.O. Box 341004, Dubai, U.A.E