Unified Patient Experience & Engagement Platform
Key Platform Capabilities

# During Visit

- Smart Check-in
- Self Check-in
- Assisted Check-in

- Digital Token
- Unique Token linked to
  appointment access via Mobile App
- SMS
- Whatsapp
- Web

- Patient Journey Management
- Indoor Navigation
- Adaptive Routing
- Estimated Wait Times
- Token Call Notifications

- Provider Order Updates
- Dynamic order updates

- Real Time feedback
- Personalized Feedback capture
- NPS Score
- Escalations
- Suggestions

- Online Bill payment
- Pre -Post Visit payments
- Co-payments (insurance)